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Vouchers

Publishing a voucher

Move a voucher from draft/testing into the right live audience without surprising your team.

Suite admins and business managers
Steps
1

Review the offer

Confirm the title, guest-facing copy, terms, redemption instructions, business assignment, and branding.

2

Send a test

Use a real staff email or phone number so you can see the voucher the way a guest will receive it.

3

Check visibility

Private vouchers are controlled. Partner or public vouchers become discoverable to a wider sender network.

4

Publish when ready

Once the offer and redemption flow are confirmed, publish the voucher from the voucher detail or editor flow.

5

Monitor early activity

Watch sends and redemptions after launch so you can catch unclear terms or staff confusion quickly.

Good to know
  • Do not publish a voucher until the redemption team knows what to do when a guest presents it.
  • If an offer has limited availability, say so clearly.
  • Archive stale vouchers instead of leaving old offers visible.