Steps
1
Open organization billing
Admins can manage billing from Suite organization settings.
2
Activate billing
Choose a plan and billing frequency, then add a payment method in secure checkout. Existing organizations can continue publishing until the setup deadline shown in Suite.
3
Change your plan
Use Review change from the billing page. Upgrades take effect immediately, while downgrades and billing-frequency changes take effect at the next renewal.
4
Review invoices
Use invoice history to check charges and payment status. If a payment fails, follow the recovery link shown in Suite.
5
Contact support when needed
For Suite Enterprise, invoice corrections, or billing questions, contact [email protected].
6
Keep owner access current
Make sure at least one active admin can reach billing settings and receive account emails.
Good to know
- Billing questions should come from an admin or account owner when possible.
- Include the organization and business name when emailing billing questions.
- Do not share card or sensitive payment details over email.