# Paper vouchers get lost in a drawer.

Replace printed and PDF vouchers with a link guests keep on their phone, and see which ones get used.

## What paper costs you.

- **Printing, again and again**: Every new offer, redesign, and expired stack goes back to the print shop.
- **No idea what worked**: A paper voucher leaves the building and you rarely hear about it again, unless someone hands it back.
- **Hard to check**: Staff can't easily tell a current voucher from an old one or a copy.

## How it works

1. **Create the offer**: Set up the voucher once in Suite: what the guest gets, the terms, where to redeem it, and who on your team can send it.
2. **Send it to a guest**: Staff pick the voucher in Desk and send it by text or email. The guest gets a link to their own voucher page.
3. **Track the redemption**: Staff confirm the voucher when the guest uses it. Suite shows what was sent, by whom, and what was redeemed.

## Good questions

### Can we keep the offers we already have?

Yes. Set up each offer once in Suite as a reusable voucher, with your own terms and imagery, and your team sends it as often as they like.

### What do guests see?

A voucher page on their phone with the offer, the terms, where to redeem it, and a personal note from the person who sent it.

### What does it cost?

Desk is free for the staff who send vouchers. Suite, where you create and manage offers, starts at $149 a month, billed quarterly, with unlimited vouchers and senders and no per-redemption fees.

Source: https://conciergedrawer.com/replace-paper-vouchers