# Hotel vouchers your front desk can send in seconds.

Guests get a link by text or email, show it where they redeem, and you see it used.

## What a digital voucher does that paper can't.

- **It lives on the guest's phone**: Each guest gets their own voucher page with the offer, the terms, the location, and how to redeem it. There's nothing to print and nothing to lose.
- **Staff can check it**: Turn on a 6-digit redemption code for any offer, so staff confirm the voucher before they honor it.
- **You see what gets used**: Every voucher is tracked from send to redemption, so you know which offers guests actually use.

## How it works

1. **Create the offer**: Set up the voucher once in Suite: what the guest gets, the terms, where to redeem it, and who on your team can send it.
2. **Send it to a guest**: Staff pick the voucher in Desk and send it by text or email. The guest gets a link to their own voucher page.
3. **Track the redemption**: Staff confirm the voucher when the guest uses it. Suite shows what was sent, by whom, and what was redeemed.

## Good questions

### Do guests need to download an app?

No. The voucher opens in the phone's browser, straight from the text or email.

### Can the same offer go to many guests?

Yes. You create an offer once as a reusable voucher, and your team sends it as often as they like. Each guest gets their own voucher.

### What does it cost?

Desk is free for the staff who send vouchers. Suite, where you create and manage offers, starts at $149 a month, billed quarterly, with unlimited vouchers and senders and no per-redemption fees.

Source: https://conciergedrawer.com/digital-hotel-vouchers