# Give your concierges offers worth sending.

Concierges send your offers by text or email. You see who sent each one, and which got redeemed.

## Built for the people who send.

- **Free for every sender**: Desk costs nothing for concierges, front desk staff, and independent senders, and every Suite plan includes unlimited senders.
- **Offers from your partners**: On Suite Plus, you can share offers with partner businesses and the public network, so concierges outside your team can send them too.
- **Credit for every send**: Each voucher records who sent it and from which business, so partners can see where their guests came from.

## How it works

1. **Create the offer**: Set up the voucher once in Suite: what the guest gets, the terms, where to redeem it, and who on your team can send it.
2. **Send it to a guest**: Staff pick the voucher in Desk and send it by text or email. The guest gets a link to their own voucher page.
3. **Track the redemption**: Staff confirm the voucher when the guest uses it. Suite shows what was sent, by whom, and what was redeemed.

## Good questions

### Do concierges need an account?

Yes, a free Desk account. They sign in with a link sent to their email, and a password is optional.

### Can independent concierges use it?

Yes. Independent concierges can sign up for Desk and send the vouchers businesses have made public.

### What does it cost?

Desk is free for the staff who send vouchers. Suite, where you create and manage offers, starts at $149 a month, billed quarterly, with unlimited vouchers and senders and no per-redemption fees.

Source: https://conciergedrawer.com/concierge-voucher-software